Please read these Terms of Use carefully before purchasing, accessing, or using any of our online programs, trainings, or digital products (“Programs”) provided by Kim Kent & Co (“we,” “us,” or “our”).

By purchasing or participating in any of our Programs or Courses, you agree to these Terms. If you do not agree, please do not purchase or use our Programs.

1. Digital Products + Access

When you purchase a Program or Course, you receive non-transferable access for your personal use only. You are granted lifetime access unless otherwise specified, but we reserve the right to update, remove, or edit the content at any time.

You may not share, distribute, resell, or reproduce any content from our Programs without express written permission.

2. Payment Terms

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

You agree to pay the listed price or discounted price if a valid coupon or offer is used.

Payments are processed securely via third-party platforms (e.g. Stripe, PayPal).

If using a payment plan, you agree to complete all scheduled payments. Failed or overdue payments may result in paused access to content.

3. No Refund Policy

Due to the digital and immediate-access nature of our content, all sales are final.

By purchasing, you acknowledge that no refunds will be issued under any circumstances, including change of mind, perceived lack of results, or non-use of the content.

This policy is compliant with Australian Consumer Law which allows digital businesses to define fair refund terms for digital goods, provided guarantees are not violated.

4. Intellectual Property

All content in our Programs — including video trainings, PDFs, audio files, worksheets, and materials — is protected by copyright laws and owned by Kim Kent & Co.

You may use it for your own personal development only. You may not modify, share, teach, or claim the content as your own.

5. Disclaimer: Education, Not Advice

All content is for educational and informational purposes only.

We are not financial advisors, tax professionals, or licensed therapists.

The Programs and Courses are general in nature and do not constitute financial advice, legal advice, or personalised coaching.

Your financial situation is unique. Please consult qualified professionals before making any financial decisions.

Your participation in a Program or Course does not create a client-coach relationship unless explicitly stated through a coaching contract.

6. Results Disclaimer

We do not guarantee specific results or outcomes. Success depends on many factors including your effort, commitment, and personal circumstances.

Testimonials and success stories shared in our marketing are examples, not guarantees.

7. Privacy & Data Use

We collect and store the information you voluntarily provide (name, email, payment details) in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Your data is used to deliver services, process payments, and communicate with you. We never sell or rent your personal information.

For full details, see our Privacy Policy below.

8. Program Conduct

We reserve the right to remove any participant from our Programs or Courses without refund if we determine behaviour to be harmful, disruptive, or inappropriate to the learning environment or brand.

9. Updates to Terms

We may update these Terms at any time. Continued use of our Programs after changes means you accept the updated Terms.

10. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be resolved in the courts of that jurisdiction.

Privacy Policy

Kim Kent & Co values your privacy and handles your personal information responsibly.

What We Collect:

Name, email address, payment information, Voluntary feedback, survey responses, or contact form info

How We Use It:

To provide access to your purchased Programs and Courses.

To communicate with you via email.

To offer support, updates, and related promotions.

Third Parties:

We may use third-party services (like Ivorey, Stripe, PayPal) who handle your information under their own privacy standards. We ensure they are compliant with the APPs.

Your Rights:

You may request access to or correction of your personal data at any time by contacting [email protected]

Kim Kent & Co