Privacy policy

Last updated: June 2025

At Kim Kent & Co Pty Ltd] ("we", "us", "our"), your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our services, website, and content.

1. What Personal Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Payment information (processed securely via third-party providers)

  • Business and demographic details (if relevant to our services)

  • Information provided in consultations, coaching calls, or program applications

  • Website usage data (cookies, IP address, browser type)

2. How We Collect Your Information

We collect personal information in the following ways:

  • When you visit our website

  • When you complete forms (e.g. lead magnets, program sign-ups, event registrations)

  • When you purchase a product or service

  • When you contact us by email, social media, or other channels

  • Through third-party platforms (e.g. Kajabi, Stripe, PayPal, Calendly, Google Analytics)

3. Why We Collect Your Information

We collect your personal information for the purpose of:

  • Delivering our services and programs

  • Managing payments and invoicing

  • Communicating with you (e.g. support, updates, promotions)

  • Sending marketing emails (you may opt out at any time)

  • Improving user experience and website performance

  • Complying with legal and regulatory obligations

4. Disclosure of Your Information

We may disclose your information to:

  • Third-party service providers (e.g. Kajabi, Ivorey, payment processors, CRM systems) who help us operate our business

  • Legal or regulatory authorities, if required by law

  • Our business contractors, where necessary to provide our services

We do not sell or rent your personal data to any third parties.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information, including:

  • Secure platforms and encrypted data transfer

  • Restricted access to personal data

  • Regular monitoring and audits of our systems

Despite our efforts, no system is 100% secure. You acknowledge this risk when sharing information online.

6. Accessing and Correcting Your Information

You have the right to:

  • Access the personal information we hold about you

  • Request corrections if your data is incorrect, outdated, or incomplete

To do this, please contact us at [email protected].

7. Cookies and Analytics

Our website uses cookies and similar technologies to track user behaviour, improve functionality, and analyse site performance. You can disable cookies through your browser settings.

We use third-party services like Google Analytics for aggregated, non-identifiable insights.

8. Marketing Communications

By signing up for our programs, emails, or services, you consent to receiving marketing material from us. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date.

10. Contact Us

If you have questions, requests, or complaints regarding your personal information or this Privacy Policy, contact:

Kim Kent & Co Pty Ltd

Email: [email protected]

ABN: 56 685 662 631